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Perth Roller Doors 

Privacy Policy

This Privacy Policy outlines how Perth Roller Doors (“we”, “our”, “us”) collects, uses, discloses, and manages your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing or using www.rollerdoorsperth.com.au (the “Site”), you agree to the collection and handling of your personal information in accordance with this policy and applicable laws of Western Australia.

1. Collection of Personal Information

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When you visit or interact with the Site, we may collect the following types of personal information:

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    a. Device Information

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This includes technical information automatically transmitted by your browser or device, such as:

  • Your IP address

  • Browser type and version

  • Time zone settings

  • Operating system and platform

  • Information about cookies installed on your device

  • Pages viewed, referring websites, and user interaction metrics

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This information is collected using technologies including:

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  • Cookies – small data files stored on your device. More information can be found at http://www.allaboutcookies.org.

  • Log Files – records of activity on the Site (IP address, browser type, ISP, timestamps, etc.).

  • Web Beacons, Tags & Pixels – tools used to monitor browsing behaviour and user engagement.

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b. Order Information

 

If you make or attempt to make a purchase through the Site, we collect:

  • Full name

  • Billing and shipping address

  • Payment information (e.g., credit card details)

  • Email address

  • Contact number

Personal Information, as referred to in this Privacy Policy, includes both Device Information and Order Information.

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2. Use of Personal Information

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We may use your personal information to:

  • Fulfil orders placed through the Site (including processing payments, arranging delivery, and providing order confirmations)

  • Communicate with you regarding orders, products, services, or enquiries

  • Screen orders for potential fraud or other security risks

  • Tailor advertising and marketing content in line with your preferences

  • Improve and optimise our Site's functionality and customer experience (via analytics and performance tracking)

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3. Smart Garage Door Technology

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Perth Roller Doors offers the latest garage door automation technology, including the Merlin MyQ and ATA sectional garage door motors. These systems can be controlled remotely via mobile applications, allowing users to:

  • Open and close garage doors from anywhere with internet access

  • Monitor door status in real-time

  • Receive alerts when the door is operated, improving home security while away​

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4. Disclosure of Personal Information

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We may disclose your personal information to third parties where necessary, including:

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5. Behavioural Advertising

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We use your personal information to deliver targeted advertising through platforms such as:

You can opt out of some third-party advertising via the Digital Advertising Alliance: http://optout.aboutads.info/.

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6. Do Not Track Signals

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Our Site does not alter its data collection practices in response to "Do Not Track" signals from browsers. Users may still manage cookie preferences through their own browser settings.

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7. Data Retention

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We retain Order Information for our business records unless you request its deletion. This information is securely stored in compliance with applicable Australian data protection regulations.

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8. Changes to This Policy

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This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. The revised policy will be published on our Site with the effective date noted.

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9. Contact Details

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For enquiries, complaints, or requests relating to this Privacy Policy or your personal data, please contact us at:

Email: sales@rollerdoorsperth.com.au
Postal Address: Unit 2/45 munt Street, Bayswater 6053

Phone: 08 9317 8975 

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