A. They’re tailor-made doors designed to suit the architectural style, size, and functional needs of your home or business. They allow for custom frame colours, panel materials, and finishes.

A. Absolutely. Perth Roller Doors can integrate smart garage door openers and controllers to allow remote access and smart home compatibility.

A. Prices vary depending on your choice of materials, size, finish, insulation, and automation options. Contact us today for a free quote or request an on-site consultation.

A. Yes. We can incorporate high-performance insulation into your custom garage door. Insulated options improve thermal performance and energy efficiency while reducing outside noise.

A: Choose from Slimline, Flatline, or custom profiles in Sectional, Roller, or Tilt Door styles. We'll help match the design to your home’s architecture

A: We offer DecoWood®, UniCote® LUX, and Colorbond® Timber Look options – all made from high-quality pre-finished steel – as well as real timber doors made from Western Red Cedar.

A: No. Timber Look doors are virtually maintenance-free. Just an occasional wipe-down is all that’s needed to keep them looking their best.

A: Timber Look Garage Doors offer the same stunning appearance as real timber without the maintenance headaches. They won’t warp, rot, split, or attract termites, and there's no need for painting or sealing.

A: Perth Roller Doors provides a 15-year warranty on sectional doors and 10 years on motors, giving you peace of mind.

A: Costs vary depending on size, finish, and automation. Basic single doors start from around $1,200–$4,500 installed. Get a free measure and quote for an accurate price.

A: Sectional doors offer more design variety and insulation options, while roller doors are simpler and better suited to tight spaces. We’ll help you decide based on your layout and goals.

A: Yes! Most sectional garage doors can be automated by fitting a new opener and drive rail.

A: Absolutely. Insulation reduces heat transfer, dampens noise, and can make garages more comfortable and energy-efficient.

A: Yes, all doors are made to order and can be tailored to specific widths and heights.

A: Absolutely. We use locally sourced Colorbond® and Zincalume® steel and manufacture in WA.

A: Lead time is usually 2–4 weeks from confirmation, depending on availability and complexity.

A: We recommend a professional service every 12 months or more frequently for high-use sites.

A: Yes, we provide standard remotes and can offer extras or replacements on request.

A: Yes, we service the Perth metro area and regional locations by arrangement.

A: Simple periodic cleaning and checking the spring tension are usually enough. We offer service packages for regular maintenance.

A: Most installations are completed within a day, depending on site access and any custom requirements.

A: Absolutely. All Perth Roller Doors come with a full manufacturer's warranty on materials and workmanship.

A: Yes, we can retrofit a motor to most existing manual roller doors. Our slimline motors are perfect for tight side rooms

A: We offer the full range of Colorbond colours including Classic Cream, Monument, Surfmist, Woodland Grey, and more.

Yes, we stock a wide range of genuine replacement parts, including remote controls, safety sensors, belts, chains, gears, circuit boards, and power supplies for many motor types.

We service and repair all major brands including Merlin, Chamberlain, Gliderol, Guardian, Boss, Superlift, and ATA (Automatic Technology Australia). Whether it's a sectional door, tilt door, or roller door motor, we have the expertise to fix it.

This could be due to a power issue, a faulty motor, or a mechanical obstruction. Avoid forcing the door open. Call us to inspect the system safely and prevent further damage.

If your motor is slow, noisy, unresponsive, or your door opens or closes unevenly, it may just need a service or minor repair. However, if the opener is very old, frequently failing, or has damaged internal components, a replacement may be more cost-effective. We can inspect and recommend the best option.

Costs vary depending on the fault and any parts needed, but we offer competitive pricing and honest quotes. If your motor is beyond repair, we’ll give you a fixed price for a full replacement.

Most motor repairs can be completed in under an hour once we’ve diagnosed the issue. If parts are needed and in stock, we can usually complete the repair on the same day.

We offer prompt servicing across Perth, and in urgent cases—such as doors stuck open or closed—we aim to attend as quickly as possible. Just give our team a call

Yes, we can upgrade most manual roller or tilt doors by fitting a compatible automatic motor. This includes installing new remotes, safety features, and wall controls.

Yes. We handle commercial and industrial roller door motor repairs for warehouses, factories, and commercial premises across Perth. We work with larger models such as the ATA GDO-10 Toro and Merlin MRC950.

Absolutely. If your remote is unresponsive or not syncing with the motor, we can test it, replace batteries, reprogram it, or supply a new compatible remote if necessary.

A poorly maintained roller door can pose serious safety hazards for your staff, customers, and assets. Doors can suddenly fall, motors may overheat, and worn-out cables or springs can snap with dangerous force. According to workplace safety regulations in Australia, business owners have a legal duty of care to maintain mechanical systems—including roller doors—to a safe standard. Routine servicing catches faults before they become safety incidents.

Modern commercial roller doors often have insulated panels to help maintain internal temperatures. If your door isn’t sealing properly or the insulation is compromised, you could be losing heat or cool air—increasing your energy costs. Servicing checks weather seals, insulation, and closing mechanisms for efficiency.

Imagine turning up to your warehouse or retail premises one morning only to find your roller door jammed shut or stuck halfway. Deliveries are delayed. Staff can’t access the building. Customers are left waiting. Downtime costs money. Whether you're running a logistics depot, car park, factory or commercial shopfront, an inoperable door puts a halt to your operations. Regular servicing keeps everything running smoothly, reducing the risk of unexpected breakdowns. Servicing ensures your door opens and closes as it should—every time.

It’s far cheaper to fix a small issue during a scheduled service than to deal with a full-scale breakdown on a Friday night. Emergency repairs outside of business hours are not only inconvenient—they're often much more expensive. Routine servicing is a smart financial move that prevents big repair bills later.

Many commercial roller doors come with warranties—but here’s the catch: those warranties often require proof of regular servicing. If you’ve neglected maintenance and something fails, the manufacturer could reject your claim. Keeping up with servicing helps you retain your warranty coverage.

Whether you're managing a carpark, warehouse, loading dock or commercial storefront, the condition of your roller door says a lot about your business. A squeaky, dented, or faulty roller door can give customers and clients the impression that your business is poorly maintained. smoothly operating, well-maintained door creates a good first impression.

Roller doors are an investment. Whether manual or automatic, commercial-grade doors are built to last—but only if they’re properly maintained. Think of your roller door like a vehicle: skip the servicing, and you’ll find yourself paying for major repairs or a full replacement much sooner than you’d like. Regular maintenance reduces wear and tear, prolongs component life, and keeps repair costs low.

Roller doors are often the first line of defence against theft, vandalism, and weather exposure. A faulty lock, slow motor, or door that doesn’t close completely can expose your premises to unnecessary risk. For high-value items or sensitive machinery, even a few hours of exposure to rain, dust, or intruders could result in thousands of dollars in losses. Servicing ensures your roller door remains secure, sealed, and storm-ready.

A noisy door may indicate lack of lubrication, worn bearings, or poor alignment. Regular servicing includes full lubrication and adjustments to quieten operation.

We do both. If your opener is beyond repair, we can supply and install a new, high-quality roller door motor with warranty.

We recommend servicing your roller door at least once a year to prevent unexpected breakdowns and extend the life of the door and opener.

Most standard services take about 30 minutes to an hour, depending on the condition of your door and opener. Some less

This is often due to spring tension loss, track obstructions, or a failing motor. Forcing it open can damage the opener. Call us for a full inspection.

This rare issue can result from interference, a malfunctioning remote, or someone else's remote being accidentally programmed to your system. We use diagnostic tools to pinpoint the cause.

We cover the entire Perth metro area — north and south of the river — including surrounding suburbs. Contact us to confirm availability in your area.

First, try replacing the battery. If the issue persists across multiple remotes, you may have interference, a faulty receiver, or control board issues. We can test and replace remotes or receivers as needed.

Don’t wait until your car is stuck inside the garage before heading to work, or you're left outside late at night. A failing roller door can suddenly stop working altogether, leaving you stranded.

That grinding noise or jerky movement? It's likely a worn spring, misaligned track, or failing motor — all of which are cheaper to fix early. Waiting too long means a minor fault can turn into a major, more costly repair, or even full replacement.

One broken part often puts stress on the rest of the system. A failed spring or misaligned track can damage the motor, chain, and door slats, creating a domino effect. Quick servicing prevents a full system breakdown.

A faulty roller door is a serious safety hazard. It can suddenly drop, jam, or reverse unexpectedly. This puts anyone near the door — kids, pets, employees — at risk of injury. Delaying repairs increases the chance of an accident.

A roller door that doesn’t fully close or can be forced open becomes a security weakness. Criminals look for these vulnerabilities. A broken door compromises the safety of your home, garage, or business premises.

Some insurance providers may refuse claims if your property’s access points — including garage or roller doors — were not properly maintained. This could leave you uncovered in the event of theft or damage.

If you're planning to sell or lease your home or building, a visibly broken or noisy roller door is a red flag for buyers. Regular maintenance helps retain the functionality and appearance of your property.

Problem: In power outages, a faulty manual release can trap you inside or outside. Fix: Test and repair the manual release mechanism to ensure emergency operation.

Problem: Brackets can loosen over time from daily use and vibrations. Fix: Secure all brackets and mounting points to prevent door misalignment or sagging.

Problem: If stoppers aren’t positioned correctly, the door may slam or fail to stop smoothly. Fix: Adjust or replace stoppers to cushion and align the door properly.

Problem: The door can detach or shift if it’s not securely attached to the drum. Fix: Check that the door is correctly pinned and aligned with the drum.

Problem: Dirt, debris, or misaligned tracks cause rough movement or jamming. Fix: Clean and adjust track clearances so the door glides smoothly.

Problem: The locking bar or latch may stick, rust, or fail to engage. Fix: Clean, lubricate, and test manual locks to ensure secure closure.

Problem: Doors may stop midway or reverse due to incorrect settings. Fix: Calibrate the opener’s force and travel settings to open and close correctly.

Problem: Friction from unlubricated hubs or collars causes squeaking, jamming, or wear. Fix: Apply appropriate lubricants to ensure smooth rotation and movement.

Problem: A door that opens too quickly, too slowly, or unevenly may have the wrong spring tension. Fix: Inspect and adjust spring tension for balanced operation (essential for manual doors).

Problem: Slow or struggling automatic doors can indicate motor wear. Fix: Inspect the motor for wear or overheating; repair or replace if needed.

Problem: Rattling noises or movement issues often stem from loose internal parts. Fix: Check and tighten all screws, bolts, and internal components.

You should book a service within the first 12 months after installation and then every two years. Regular servicing keeps your garage door safe, reliable, and under warranty.

We repair all garage door types including roller doors, sectional doors, tilt doors, and automatic openers.

Yes! We cover Perth metro and regional WA with a network of professional technicians.

It depends on the issue. We offer upfront pricing and free quotes before starting work. Our services are affordable and competitively priced.

We offer same-day emergency garage door repairs Perth wide. Call us for urgent assistance.

Broken or dented panels on your sectional door can affect its operation and appearance. We can repair or replace individual panels to restore your door’s function and security.

Strange sounds from your opener motor often signal internal wear or loosened components. Our garage door repairs Perth team will inspect and fine-tune your opener before it becomes a major problem.

If your roller door refuses to move or seems jammed, it could be due to a broken spring, track obstruction, or misalignment. Our experienced technicians will diagnose and resolve the issue promptly.

If your automatic garage door isn’t responding to your remote, the issue might be misaligned sensors, battery failure, signal interference, or a faulty receiver.

If your garage door squeals or grinds when opening or closing, it could be due to dry rollers, misaligned tracks, or worn bearings. We’ll lubricate, adjust, or replace the parts as needed

A bent track can cause jamming or uneven movement. Whether caused by an accident or poor installation, we’ll get your door back on track—literally.

This could indicate a lubrication issue, failing motor, or spring tension imbalance. We can fix it fast, restoring normal speed and smooth operation.

If your garage motor keeps running, it may be a sign of faulty settings or a limit switch malfunction. Our team knows exactly how to fix this issue safely.

This warranty operates in addition to and does not exclude or limit any rights or remedies you may have under the Australian Consumer Law (ACL) or other applicable Western Australian legislation. If you are a consumer under the ACL, our goods come with statutory guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and to compensation for any reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to meet acceptable quality standards and the failure is not a major one. Subject to these non-excludable rights, Perth Roller Doors disclaims liability for: Consequential or incidental damages, including loss of income or business interruption. Damage to other property or equipment caused by a defective product. Delays in service or repair resulting in further loss.

The warranty excludes the following: For Doors: Wear and tear or re-tensioning of springs. Natural variations in timber-look finishes. For Openers: Damage from electrical faults (e.g. surges, faulty wiring). Use beyond designed duty cycle (i.e. continuous operation beyond 1 minute in 10-minute period). Exceeding opener weight ratings or manual force over 20kg. Operation with an unsafe or unbalanced door. Interference (e.g. radio/electrical signals) or loss of signal. For Both Door & Opener Systems: High-frequency commercial or abusive residential use. Accidental, deliberate, or negligent damage. Unauthorised modification or service by non-approved personnel. Improper installation or operation not following supplied instructions. Environmental damage (e.g. corrosion from coastal air, storm, flood, fire, or pests). Impact from insects, dirt, vegetation, or external objects. Travel or transportation costs associated with on-site inspections.

To maintain the validity of this warranty, the following conditions must be satisfied: The door and motor must be installed by Perth Roller Doors or its approved technicians. The system must be serviced within 12 months of installation and every 24 months thereafter by a Perth Roller Doors authorised technician. The door and opener must be operated, maintained, and serviced in accordance with the manufacturer’s installation and operating instructions. This warranty applies only to the original purchaser and is not transferable. The warranty does not renew or extend when components are repaired or replaced. Failure to comply with the required service schedule or improper maintenance will void the warrant

This warranty shall be governed and construed in accordance with the laws of Western Australia. Any disputes arising under this warranty will be subject to the exclusive jurisdiction of the courts of Western Australia.

Some parts are covered by limited warranty periods, as outlined below: Note: Consumable items (e.g. remote batteries, light bulbs, and fuses) are excluded.

To initiate a warranty claim, contact us: 📞 [Insert Phone Number] 📧 sales@rollerdoorsperth.com.au Please provide: Proof of purchase Installation date Service records Description of the fault An inspection may be required to assess your claim.

Perth Roller Doors warrants that eligible doors and motors will remain free from defects in materials and workmanship for: Garage Doors: 15 years Garage Door Openers (Motors): 15 years This warranty includes the repair or replacement (at Perth Roller Doors’ sole discretion and by methods it considers reasonable) of any garage door or motor that fails to function in accordance with its operation and installation manuals during the warranty period, provided all terms and conditions are met.

This warranty is available exclusively in Western Australia and applies when: You purchase an approved garage door and motor package from Perth Roller Doors. The products are supplied and installed on or after 1 April 2025 by Perth Roller Doors or its authorised representatives. The warranty is registered with Perth Roller Doors within 30 days of installation

If the springs in your roller door are damaged or broken, it can cause the door to lose tension, making it difficult to open and potentially causing the roller to freefall when closing—both of which pose serious safety risks. The best solution is to replace the damaged springs promptly. Our experienced technicians can visit your property, assess the necessary parts, and replace the springs efficiently and affordably.

If you’ve noticed your roller door motor making unusual noises or becoming unreliable in its operation, it may be time for a service. These signs often indicate that the motor needs attention. At Perth Roller Doors, we offer fast, professional repair services and can replace motor parts within just a few days. Acting quickly when you notice changes in noise or performance can save you money and hassle in the long run, as timely repairs prevent the issue from worsening.

Perth Roller Doors and Sectional Doors are among the most popular choices for residential garage doors. These styles are available in a wide selection of colours, designs, materials, and finishes, helping to boost security, safety, convenience, and the overall street appeal of a home. Roller doors were once known for being frustrating, manually operated doors that required drivers to step out of their vehicles to open them. Fortunately, modern roller doors offer many customisable options, including fully automated systems. They also come in a broad range of colours, styles, and materials, with insulation upgrades available. Roller doors are commonly used for garages, sheds, and carports. Sectional garage doors consist of several wide horizontal panels connected by hinges, which slide upwards along ceiling-mounted tracks as the door opens and closes. These motorised doors offer excellent convenience and complement modern and contemporary home designs aiming for a clean, sophisticated appearance. If you love the warmth of timber, you can also choose a steel sectional door finished in a realistic 'wood-look' style. Looking for a new garage door? Perth Roller Doors can help with fast, hassle-free service. We'll work with you to design and install a custom-made garage door that perfectly suits your home and lifestyle.

In commercial settings, the choice of garage door is often driven by the need for maximum security, durability, and operational efficiency. The most widely used option is the commercial roll-up door, engineered from high-strength steel or aluminium to resist forced entry and withstand heavy use. These industrial roller doors are ideal for warehouses, factories, and storage facilities where security is critical. Another popular option is the lightweight aluminium sectional door. While not as robust as heavy-duty rollers, these automatic sectional doors are perfect for closing off internal areas or zones where the primary security is already handled elsewhere. They offer a professional appearance, smooth operation, and can be customised with features like windows for better visibility. At Perth Roller Doors, we specialise in supplying and installing commercial roller doors and industrial roller shutters built from premium-grade materials. Our solutions are designed to provide outstanding security, reliability, and functionality for businesses across a wide range of industries. Whether you need a heavy-duty roller shutter for a warehouse or a custom aluminium sectional door for a commercial showroom, we have the expertise to deliver the right garage door solution for your needs.

Due to the serious safety risks posed by old garage door springs to both people and property, a safer and more reliable system was developed for operating overhead doors. This modern solution uses a cable and pulley system combined with a torsion spring setup, which provides much greater control and efficiency when lifting and lowering the garage door. In this newer design, the torsion spring is tightly wound around a metal shaft and anchored to a fixed plate on one end. Typically installed directly above the garage door opening, this system works by distributing the door's weight evenly through a carefully calibrated arrangement of pulleys, cables, and connectors, transferring the load directly onto the spring. What makes this method significantly safer than older tilt-spring systems is how the energy is stored and managed. In the outdated designs, the spring was exposed and unsupported internally, meaning it absorbed extreme tension during every open-and-close cycle, often leading to dangerous breakages. With the torsion system, the spring rotates—either clockwise or counterclockwise depending on whether the door is opening or closing—allowing much of the force to be absorbed by the metal shaft, not just the spring itself. This significantly reduces wear and dramatically improves the system’s safety, durability, and reliability.

If your commercial roller doors won’t close at the end of the day, it’s a serious issue that needs immediate attention! Fortunately, our emergency breakdown service is ready to assist. We understand the importance of securing your workplace, and we’re here to make sure your door is closed and your property is safe. Our team will arrive promptly to perform the necessary repairs. We’ll also provide a quote for any replacement parts required, ensuring that your doors are back in working order quickly, reducing stress and giving you peace of mind.

Garage doors in Perth are available in a wide variety of shapes and sizes. Their purpose can vary greatly too, serving as anything from an aesthetic feature to a key security element. Generally, they fall into a few main categories, such as Roller Doors, Sectional Doors, and Custom Garage Doors, with certain types being more popular for residential or commercial properties.

Every home in Perth is unique, and several factors can affect the overall cost of installing a Perth Roller Doors - sectional garage door. Key elements that impact pricing include: Size and Design: The width, height, and design complexity of your garage door will play a major role in determining the final cost. Colour Choices: We offer a wide range of colours, from Colorbond with Thermatech to Dulux finishes and over 100 powder-coat options. Your selected colour or finish can influence the price. Location and Environmental Conditions: Where you live matters. Homes near the coast, in bushfire-prone areas, or cyclone zones may require specialised materials and designs, which can affect costs. Material Selection: Different materials come with different price points. Options include hardwood timber, steel, aluminium, and polycarbonate, each offering distinct advantages and pricing. Accessories and Custom Features: Extras like handles, keypads, insulated panels, and windows add convenience and style but will also increase the total price. At Perth Roller Doors, we’ll guide you through all the available options to design a door that not only fits your budget but also complements your home’s style and security needs.

It's common for this issue to arise right at the start of your workday when you need to move products or begin your tasks on the other side of the door. If you're facing this emergency, don’t worry! Our qualified service technicians are ready to assist. Just call our emergency repairs line, and we’ll respond quickly to get your roller door operational again. While emergency repairs are sometimes unavoidable, preventative maintenance can help prevent these situations. If you notice any changes in how your door operates, it’s always better to reach out for repairs before a major issue arises.

Older garage door models, particularly overhead tilt doors, were often associated with safety concerns. A major issue stemmed from the inefficiency of the springs, which were responsible for counterbalancing the door’s weight. Over time, without regular inspections and servicing, these springs would rust, weaken, and lose tension, increasing the risk of sudden breakage. When a spring snapped, it could send dangerous metal fragments flying, potentially damaging vehicles, garage walls, and anything stored nearby. While manufacturers eventually introduced protective cages around the springs to improve safety, these measures were not always completely reliable. Today, the safety and reliability of older tilt-spring garage doors remain questionable. If you’re still using an older tilt door system, it’s highly recommended to schedule a professional maintenance inspection. Contact Perth Roller Doors to ensure your garage door is operating safely and efficiently.

Has your roller door been damaged, perhaps from an accidental collision, and now isn't functioning as it should? We understand that accidents happen. However, when your roller doors stop operating smoothly and reliably due to damage, it's crucial to act quickly. Contacting our repair services immediately is the best way to prevent further damage and ensure your doors are back to working order in no time.

The main difference comes down to how they open and the way they are built. Sectional garage doors are made of multiple horizontal panels that are hinged together. As the door opens, these panels slide upwards along tracks and curve to sit flat against the ceiling. Sectional doors are very popular for modern homes because they offer a stylish, streamlined look and can be customised with different finishes, colours, and even windows. Roller doors, on the other hand, are made from a single sheet of corrugated steel or aluminium that rolls up into a compact drum above the garage opening. Roller doors are simple, durable, and great for saving space, especially in garages with limited ceiling room. Both options can be fitted with automatic openers for added convenience, but sectional doors generally offer more design flexibility, while roller doors are favoured for their toughness and practicality

Yes, you can absolutely upgrade your manual garage door by installing an automatic garage door opener! Most manual garage doors — including roller doors, sectional doors, and even some tilt doors — can be retrofitted with a motorised opener, provided the door is in good structural condition. Upgrading to automation adds convenience, enhances security, and makes daily life easier by allowing you to open and close your garage door with the push of a button. Before installing a new opener, it’s important to check that the door operates smoothly manually. If it’s heavy, unbalanced, or damaged, it may need servicing first to ensure the motor won’t be strained. A professional garage door technician can assess your setup and recommend the best motor to suit your door's size, weight, and usage needs. If you're ready to enjoy the benefits of an automatic garage door, contact Perth Roller Doors for expert advice and installation services.